Store Policies

Effective Date: December 22, 2024

Terms of Service Welcome to Strains Wellness, your trusted provider of CBD products and related items. By accessing or using our services, website, or products, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our services or purchase products from our shop. 1. Eligibility To use our services or make purchases, you must be at least 21 years of age or the legal age for purchasing hemp products in your jurisdiction, whichever is higher. By using our services, you confirm that you meet these age requirements. We reserve the right to request proof of age at any time. 2. Product Availability All products are subject to availability. We strive to keep our inventory up-to-date, but there may be occasions when certain products are out of stock or discontinued. We reserve the right to limit the quantity of products purchased or refuse service at our discretion. 3. Orders and Payments When you place an order, you are offering to purchase products under these Terms. All orders are subject to acceptance, and we may refuse or cancel an order at our discretion. We accept payment through [list of payment methods, e.g., credit cards, cash, etc.]. By providing payment information, you represent that you are authorized to use the payment method and that the information is accurate and complete. 4. Pricing All prices listed are in US Currency and may be subject to change without notice. Taxes, shipping, and handling fees may apply and will be added to the total cost during the checkout process. 5. Prohibited Activities You agree not to: Use our website or services for any unlawful purpose. Provide false or misleading information during registration or purchase. Engage in any activity that could damage, disable, or impair the functioning of our website or services. Attempt to interfere with or disrupt the security or functionality of our services. 6. Intellectual Property All content on our website, including text, images, logos, graphics, and trademarks, is the property of Strains and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent. 7. Limitation of Liability To the fullest extent permitted by law, Strains is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, products, or website. This includes, but is not limited to, any loss or damage to property, personal injury, or financial loss. 8. Governing Law These Terms are governed by the laws of Georgia. Any disputes or claims arising from or related to these Terms will be resolved in the appropriate courts. 9. Changes to Terms We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically. Return Policy All orders are final unless the product is damaged or expired. All claims for damaged or expired product must be made within 48 hours. Please contact us and provide detailed information for any product damaged or expired during shipping within that time. Please include a full description of the damages to the product or the expired products. Age Verification As per state and federal regulations, you must be atleast 21 years old to make a purchase. We will require valid government-issued identification upon pickup to verify your age. We cannot release any orders without proper age verification. No Shipping Policy At this time, we do not offer shipping services for any of our products. All purchases must be picked up in person at our physical location. Privacy Policy At Strains we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our retail store and interacting with our website, or other services. 1. Information We Collect We collect various types of information when you visit our store or interact with our services: Personal Information: This may include your name, email address, phone number, shipping address, billing address, payment information, and purchase history. Non-Personal Information: This may include your IP address, browser type, and device information when visiting our website or using our app. 2. How We Use Your Information We use the information we collect for the following purposes: To process and fulfill your orders To improve our products, services, and customer experience To send you marketing communications (if you have opted in) To respond to inquiries and provide customer support To comply with legal and regulatory requirements. 3. Sharing Your Information We may share your personal information with: Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors and shipping companies. Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or to protect the rights and safety of Strains. 4. Data Security We take reasonable precautions to protect your personal information, including physical, electronic, and procedural safeguards. However, please note that no method of transmission over the Internet or electronic storage is completely secure. 5. Your Rights and Choices Depending on your location and applicable laws, you may have the following rights regarding your personal information: Access: You can request access to the personal information we hold about you. Correction: You can request that we update or correct inaccurate information. Deletion: You can request that we delete your personal information (subject to legal obligations). Opt-out: You can opt-out of receiving marketing communications at any time. To exercise these rights, please contact us at strainscbdlawrenceville798@gmail.com. 6. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: Strains CBD Wellness 798 Lawrenceville-Suwanee Rd, suite #400, Lawrenceville, Ga 30043 470.282.1334 strainscbdlawrenceville798@gmail.com